Digitalisation

How many times have you tried to order a product online but eventually gave up ? It’s a situation that almost all customers who prefer to shop online find themselves in at some point. A disorganised website, incomplete information provided to customers, excessive wait times for resolving issues, lack of reviews and feedback, and poor […]

Today, AI is such an ever-present tool in our lives, that we can hardly imagine our lives without smartphones, online maps, virtual assistants or online banking. Unlike other industries, e-commerce is an emerging technology-driven field. As the digital world is quickly advancing, online shop owners should keep up with the pace to be able to […]

Anyone who has ever placed an order online knows that after the actual purchase part, the most important thing that comes next is the delivery. And now, when we have multiple options, from lockers where we can pick up the products over a longer period of time, or the classic home delivery, it is all […]

Online business owners in the e-commerce industry must be able to quickly adapt to changes that occur. You may feel overwhelmed if you are not yet prepared for a rapidly growing customer base or if you do not intend to make changes. And the consequences will be felt quickly: a slow or difficult-to-load website, dissatisfied […]

Online shopping has boomed in Romania, with a strong growth estimated at 6.2 billion euros in 2021, up 11% from 2020. Our e-commerce sector accounts for nearly half of Eastern Europe’s total e-commerce turnover, which is estimated at 14 billion euros. Because of the rise in online ordering, many small and medium-sized businesses have re-evaluated […]

by Carmen Vasilescu Everyone in the logistics industry is familiar with the term “lead time”. Lead time is first and foremost a KPI that tracks the length of supply chain processes and operations. That is, it refers to the serving time, which is the exact time between when an order is placed and when it […]